Terms of Use & Privacy Policy

  • General Open or Close

    The Terms of Service set forth herein shall govern the access to and use of each and every web page to be found under the domain "www.warpnweft.in" and its respective sub-domains and sub-directories, Vaikunta Weaves Pvt. Ltd., its associates and group companies. Any use of our website including but not limited to purchase of goods from us means that the User has read and understood these terms of service and gives its consent to be governed by these terms.

    Access to the website and use of its contents and services implies full and unreserved adherence to the terms of service set forth herein below and published at the time the user accesses the same.

    The latest version of the Terms of Service may be consulted, whenever so desired at the website address. www.warpnweft.in. If a user decides not to accept the terms in force, he or she must abstain from accessing the website and / or from using the content and/ or services available therein.

  • Company Introduction Open or Close

    The domain name warpnweft.in is registered domain name of Vaikunta Weaves Pvt Ltd (hereinafter referred to as the “Company”) which is a registered Company under the Companies Act, 1956. The name “warpnweft” is registered brand name of Vaikunta Weaves Pvt. Ltd. The registered office of the Company is at Sethna Building, 55, Maharshi Karve Road, Marine Lines, Mumbai 400 002 India. Company deals in Handloom Textiles with its retail customers including stores located all over India and Overseas.

  • Terms and Conditions Open or Close

    Terms & Conditions provided by the Company for online transactions will be subject to conditions contained herein. These Terms & Conditions may vary from those for purchases made from showrooms.

    This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “User” or “Registered User”) and Vaikunta Weaves Pvt. Ltd (“Company” or “us” or “we” or “Warp ’n Weft- brand or any sub-brands”). This document is an electronic record as defined in the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to handling, storage and usage of electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. Notwithstanding anything contained herein or otherwise, in the event of conflict between the terms mentioned herein below and any other document, the present T&C shall prevail and supersede all terms for the purposes of usage of the Site.

    The Users are requested to kindly go through the terms and conditions of all other policies mentioned on this website and satisfy himself/ herself / themselves before making any purchase.

  • Purpose of the Terms of Service Open or Close

    The purpose of the Terms set forth herein is that of governing access to and utilisation of the Web Site by the User.

  • User responsibility and Regulations for use of the web site Open or Close

    The user hereby undertakes to use the Web Site and the Content or Services incorporated therein in a diligent and correct manner. Likewise, the user undertakes to abstain from using the Web Site: to carry out activities contrary to law, ethics, generally accepted good conduct or established public order, and for illicit, prohibited or harmful purposes or effects. Company hereby declines any liability which could derive from the foregoing. The user acknowledges and accepts that he or she shall make use of the Web Site and the Content and/or Services incorporated therein for strictly personal, private and purposes. The user is hereby strictly forbidden to authorize third parties to totally or partially use the Web Site, or to introduce, or incorporate as or into, his or her own commercial activities, the Content and/or Services therein incorporated. The use or application of any technical, logical or technological resources pursuant to which users may benefit, directly or indirectly, with or without profit, from non-authorised exploitation of the Content and/or Services or the Web Site itself is hereby strictly prohibited. The user undertakes not to damage, render useless, overload or deteriorate the equipment and computer or telecommunications systems of the Company or any third party, or the content incorporated and/or stored in same. The user undertakes to abstain from using the Content and Services in any manner which could damage, render useless, overload or deteriorate the Web Site or impede normal utilisation or enjoyment of the same by other users. The user undertakes to abstain from modifying the equipment and systems of the Company in any manner whatsoever, and from using modified versions of equipment and systems with a view to obtaining non-authorised access to any Service and/or Content of the Web Site. The user undertakes not to interfere with or interrupt access to and use of the Web Site, servers or networks connected to same, or fail to comply with the requirements, procedures and regulations governing internet connection policy.

  • Right to Change PolicyOpen or Close

    Company reserves it sole and exclusive right to update, amend or modify all or any its Policies, Terms of Service & Conditions or any part / portion thereof at any time without any notice. The User shall be responsible to read and make themselves aware of recent updated Policies and Terms of Service while dealing with Company online every time you purchase any product from us and /or visit/use our website for any purpose whatsoever.

  • Electronic CommunicationOpen or Close

    Whenever you communicate with us through Emails or through other telecom and social media services etc. or visit Company website www.warpnweft.in, you are communicating with us electronically and you have automatically agreed to receive all communication from us on our products, latest arrivals, updates, etc. This communication may be in the form of email or posting of notes on this website or through other telecom and social media initiatives and services etc. You agree that all communication including but not limited to agreements, notices, disclosures and other communications that we provide to you, electronically satisfy legal requirements that such communications be in writing including in accordance with the Information Technology Act, 2000.

    When you sign into the website or purchase any product from us you automatically give your consent to part your mailing address and give approval to receive emails, SMS, WhatsApp or other notification mediums from us on various offers, promotions that may be free. We do not share any information collected from you with any other provider and such information will be used only for your intended purpose and to complete online purchase. We do not sell, share or rent out any information with any other company. On some occasions, we may provide link to other websites which we believe may be of interest to you.

  • Intellectual Property RightsOpen or Close

    All contents included in this site such as text, graphics, logos, icons, images, audio clips, music, sounds, digital downloads, data compilation, software, etc. are the property of Company and including its brands and its sub-brands and/or its content supplier. Warp ’n Weft logo and the logo of its sub-brands or any proprietary graphics or any link of our website or any content from our website cannot be used, copied, re-distributed, re-transmitted, published or used in any manner commercial or otherwise, without express written permission of the Company.

  • Trade MarkOpen or Close

    ‘Warp ’n Weft’ is the registered trade mark of Vaikunta Weaves Pvt. Ltd and has received registration certificate from Government of India, Trade Mark Registry. ‘Guldavari’ is also a trade mark of Vaikunta Weaves Pvt. Ltd.

  • Site AccessOpen or Close

    Company grants the User, limited permission to access and make use of this site for purchase of products on this website. Any personal use of this site by modifying and/or downloading of any portion or part thereof of this website is prohibited (save and accept for page caching). Any resale or commercial use of any of the contents of this site or any listings, descriptions or prices is strictly prohibited. This site or any portion thereof or contents on this site cannot be reproduced in any medium whatsoever without express written consent of Company. Any use of the Warp ’n Weft logo or logo of its sub-brands or any other graphics or trade mark or any hyperlinks to this site is also prohibited (save and accept with the express written consent of the Company).

  • Site policies, modification, and severability,Open or Close

    Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to Company. We reserve the right to make changes to our site, policies, and these Terms of Use at any time without notice. If any of these conditions shall be deemed invalid, void, or for any reason un-enforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

  • Price PolicyOpen or Close

    Prices of all goods are subject to additional applicable taxes including but not limited to CGST, SGST, IGST, UTGST or local or applicable taxes by whatever name called. Additional applicable taxes will be charged depending upon the destination to which the goods are shipped. The Company reserves its right to collect such additional taxes, duties, surcharges, levies, cess etc. by whatever name called that may be applicable.

    Prices of all the products are ex-shipment. All delivery charges, postal charges, shipment charges, duties and other charges applicable in the place / country of destination are extra and will be to the account of the user and will be borne and paid by the user.

    For overseas users, the Bill amount on payment gateway may reflect a sum equivalent to an amount in Indian Rupee of your order value and applicable forwarding charges & bank conversion charges and any other applicable taxes and levies etc. by whatever name called, local or international, as per relevant currency rate.

  • Billing and Payment PolicyOpen or Close

    Company enables online verification and authorization of payment through online payment channels. The following payment methods are acceptable mode of payment through online payment channels.

    • Credit Cards:
      Domestic and international of Visa, Master and Amex Cards.
    • Debit Cards:
      Debit Cards issued by most major Indian Banks and International Banks.
    • Net Banking Transaction:
      We allow net banking transaction from all major Indian Banks, PayPal and International Accounts.
  • Duties and TaxesOpen or Close

    All orders shipped by the Company domestically are exclusive of duties and taxes by whatever name called, that may be levied in the delivery area of the customer. For international orders a customer may have to pay additional import duties, cess, levies and taxes etc. which are levied in the country where the material is shipped as per the address provided. The Company is unable to calculate any additional taxes/duties/levies/fees etc. payable by the customer in their country of receipt. The customer is wholly and fully responsible for such charges as mentioned above and the customer will be responsible for paying these charges.

    The Company takes no responsibility for non-delivery of the orders incase such charges (by whatever name called) are not accepted and paid by the recipient at the delivery address. No refund will be provided in such cases.

  • Shipping PolicyOpen or Close

    Shipping of the products shall be subject to receipt of Payment. All shipping costs are to the account of the User and are to be paid before goods are dispatched. Shipment shall be done by Company to the address provided by User through its courier service. Delivery of the product shall be done at the earliest subject to constraints of delivery destination, transportation, shipping time and schedule.

    However, for all domestic orders will take about 10 working days for delivery from the date of dispatch. Shipments outside India, may take a minimum of 15 working days for the delivery from the date of dispatch. In exceptional cases, we do cater speedy deliveries that shall hold extra charges.

    Company shall not be in anyway responsible for delay or failure for compliance of its obligation under terms and conditions and events beyond its reasonable control including but not limited to non-availability of transportation etc.

    We do not ship to Post Box addresses and should it be required to be shipped to Post Office Box address we take no responsibility of the delivery of the order or any part thereof. As of now we do not offer any package tracking services. However, should the customer insist delivery through a specific courier service like UPS, DHL, FedEx, etc. then the customer can track the package on their website.

  • Risk of LossOpen or Close

    The shipping policy of the Service Provider defines and regulates risk of loss or title of the goods. This risk passes on to the User immediately upon delivery of the product to the carrier. The Company is also not responsible for any damage to the goods during transit. The Company endeavors but does not guarantee delivery of products within the stipulated time period.

  • Exchange, Return and Refund PolicyOpen or Close

    Goods once sold will not be returned or exchanged. The Company is not responsible for any damage to the goods during shipment.

    When you transact with us, you unconditionally agree that the Company uses hand processes to finish the products. There could be unevenness in colour tones, shades of dyeing, threads appearing uneven in design and appearance, rafu (darn). The user agrees that these are indigenous inclusions in handloom and are not defects.

    All custom - made orders are non-returnable.

    In case of any returns or alteration, the shipping charges will be borne by the customer. In an order, if there are more than five products then it will be considered as a bulk order. Return / Refund will not be possible.


    We shall not be able to process the cancellation if the order/ orders are processed. Store credit will be provided against the cancellation of an order.

  • Privacy PolicyOpen or Close

    The Company makes every effort to keep the Users personal information confidential and such information will not be shared / disclosed to any third party, save and except required by law and/ or by Government Agencies. We also collect cookies to gather information about your preferences which may include details on the order ISP and activities on the website etc.

  • Limitation of Liability disclaimerOpen or Close

    Company makes no representation of any kind expressed or implied with respect to operation of this site information, contents, products, materials listed on this site. Users hereby expressly agree that use of this site is at his own and sole risks, costs and consequences.

    To the full extent permissible by applicable law, Company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness of the product for a purpose.

    We will not be liable for any damages of any kind or nature arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Furthermore, the user expressly and unconditionally agrees that the Company uses hand processes to finish the products. There could be unevenness in colour tones, shades of dyeing, threads appearing uneven in design and appearance, rafu(darn). The user agrees that these are indigenous inclusions in handloom and are not defects.

    We don’t take any responsibility for contents or quality of service on this website. We strictly advise that you use extreme caution and discretion when using this site. Unless law expressly provides otherwise, or unless expressly otherwise stated, the user hereby expressly acknowledges and accepts that Company grants no guarantee of any nature, be this express or implicit, in respect of the Web Site or the Content and Services incorporated therein, including but not limited to:

    • The availability and continuity of the functioning of the Web Site and, although not exclusive to, the fact that users may effectively utilize the Web Site, the Content and the Services, access the different web pages making up the Web Site or those from which Services are loaned.
    • The level of quality, interfacing and functioning of the Web Site, or the Services and/or Content incorporated therein.
    • The interruption, suspension or cancellation of access to the Web Site and the Content and/or Services incorporated therein.
    • The adaptation of the Web Site and the Services and/or Content incorporated therein for any purpose.
    • The certainty, integrity, exactness and/or updating of the Content, Services, products, texts, graphics, links or any other elements incorporated in the Web Site, or any results which may be obtained from the access and/or use of this web site or its content.
    • Company hereby expressly declines any responsibility for error or omission in the information contained in the pages of this Web Site, or the lack of veracity, exactness, thoroughness, relevance and/or updating of the Content.
    • Unauthorised access and alteration of data stored and transmitted through the Web Site or the services offered in this connection.
    • The absence of viruses or other elements in the content, which could produce alterations in the computer system (software and hardware) or in the electronic documents stored in the computer system.

    The user is aware of, and voluntarily accepts, that use of the Web Site, the Services and the Content takes place, in all cases, at his or her own risk, for which reason he or she shall adopt all measures necessary for the purposes of minimising risks, including any security measures which may be necessary to guarantee anti-virus and data recovery procedures. Thus, unless law expressly dictates otherwise, and exclusively insofar as this is imposed, Company neither guarantees nor assumes any responsibility whatsoever in respect of access to and use of the Web Site and its Content and/or the Services incorporated therein.

  • DisputesOpen or Close

    Any dispute relating in any way to your visit to Company or to products you purchase through Company shall be submitted to confidential arbitration in Mumbai, India, except that, to the extent you have in any manner violated or threatened to violate Company’s intellectual property rights, Company may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

  • Force MajeureOpen or Close

    Without prejudice to the foregoing, Company shall not be liable for delays or faults produced in access to, functioning and operating of the Web Site, its Content and/or Services, nor for any interruption, suspension or faulty functioning of the same whenever this is caused by breakdown due to natural catastrophes such as earthquakes, floods, lighting or fire, situations of force majeure, situations of extreme emergency such as war, military operations, civil disturbance, strikes, closures by management or any other situation of force majeure or fortuitous cause.

  • Governing Law and JurisdictionOpen or Close

    The Web Site is operated and controlled by Company from its offices in Mumbai- India. Consequently, all and any matters which may derive from access to and/or utilization of the same shall be understood to be governed and construed in accordance with Indian Law and more particularly law in state of Maharashtra- Mumbai. Should the user have his or her domicile outside of India or even if within India, Company and the user shall submit to the competent courts and tribunals of the Courts of Mumbai, expressly waiving their right to any other jurisdiction.

  • NoticesOpen or Close

    Unless otherwise indicated, all notices, summons, agreements, consents, acceptances, approvals or notifications which may be necessary pursuant to the provisions contained in the Terms of Use or which, in one way or another, are related to the same, must be in writing and sent to Company by mail, to the registered offices of the company, for the attention of the Legal Department.